EQUIPMENT GUIDANCE
Frequently Asked Questions
Clear answers to common equipment-selection, process, and support questions from POLYC MACHINE.
Grinding & Milling
What is a basket mill?
A basket mill is a submersible wet grinding machine that combines premixing, dispersion, and grinding in one vessel. POLYC MACHINE basket mills support laboratory and production batches for coatings, inks, and battery materials.
Basket mill vs horizontal bead mill?
Basket mills are submersible and suit small-to-medium batches with easy cleaning. Horizontal bead mills are continuous-flow machines for higher-volume production. POLYC MACHINE engineers can recommend the right configuration.
What capacity range do your bead mills support?
POLYC MACHINE bead mills range from laboratory models to 1,000 L production machines. Custom configurations are available for specific materials, viscosity, and throughput requirements.
What materials are bead mills suitable for?
Our bead mills process coatings, inks, battery materials, pharmaceuticals, cosmetics, agrochemicals, advanced ceramics, and chemical products. Material testing can be arranged before purchase.
How do I choose the right bead mill?
Consider batch size, material viscosity, target fineness, and production volume. POLYC MACHINE engineers provide consultation and material testing to recommend a suitable machine.
Do you provide installation, training, and after-sales support?
Yes. POLYC MACHINE provides installation guidance, operator training, spare parts supply, and lifetime technical support. Our engineering team responds to technical enquiries within 24 hours.
What is the lead time for a standard bead mill?
Standard bead mill models typically ship within 30 to 45 days. Custom configurations may require 60 to 90 days. Contact POLYC MACHINE for current availability.
Can bead mills be customized for specific materials?
Yes. We offer custom chamber materials, seal configurations, explosion-proof designs, cooling systems, and controls for specialized applications. Share your material specifications for a proposal.
Industrial Dispersers
What is a high-speed disperser used for?
A high-speed disperser rapidly wets, mixes, and disperses powders into liquids. It is widely used for coatings, inks, adhesives, pigments, resins, and chemical products.
How do I select disperser power and speed?
Selection depends on vessel size, viscosity, powder loading, and target dispersion quality. POLYC MACHINE engineers match motor power, impeller size, and speed control to your process.
Can a disperser handle high-viscosity materials?
Yes. We offer high-torque dispersers, vacuum dispersers, and double-shaft configurations for high-viscosity pastes, adhesives, sealants, and concentrated slurries.
What vessel sizes are available for dispersers?
POLYC MACHINE supplies laboratory, pilot, and production dispersers with vessel sizes configured to your batch volume. Lifting frames and closed vessels are also available.
Do you offer vacuum dispersing systems?
Yes. Vacuum dispersing systems reduce air entrainment and help remove bubbles from coatings, adhesives, sealants, and electronic slurries.
Can dispersers be supplied with explosion-proof controls?
Yes. Explosion-proof motors, electrical controls, and safety configurations are available when required by your solvent, plant classification, or local regulations.
Do you provide commissioning and operator training?
Yes. POLYC MACHINE provides installation guidance, commissioning support, operator training, spare parts, and responsive after-sales technical support.
Can you integrate a disperser into a complete line?
Yes. We integrate dispersers with premixing vessels, bead mills, vacuum systems, filters, pumps, filling equipment, and controls for complete processing lines.
Mixing Equipment
What types of industrial mixers does POLYC MACHINE supply?
POLYC MACHINE supplies powder mixers, double-shaft mixers, planetary mixers, vacuum mixers, and custom mixing systems for industrial batch production.
How do I choose the right industrial mixer?
Choose based on material viscosity, powder or liquid ratio, batch size, mixing time, discharge method, and whether vacuum, heating, cooling, or explosion-proof design is required.
Can your mixers handle high-viscosity adhesives and sealants?
Yes. Planetary, double-shaft, and vacuum mixers are designed for high-viscosity adhesives, sealants, putties, pastes, and filled compounds.
Do you provide vacuum mixing systems?
Yes. Vacuum mixing reduces trapped air and supports consistent processing of adhesives, sealants, electronic pastes, and other bubble-sensitive materials.
Can mixer vessels be heated or cooled?
Yes. Jacketed vessels with heating or cooling media can be configured to control temperature during mixing, reaction, dispersion, or deaeration.
Can mixers be customized for my process?
Yes. We customize agitators, vessel materials, seals, discharge valves, vacuum systems, control systems, and safety specifications for your material.
What is the lead time for a custom mixer?
Standard models typically ship within 30 to 45 days. Complex vacuum, jacketed, or integrated systems may require 60 to 90 days depending on configuration.
Do you provide installation and technical support?
Yes. POLYC MACHINE provides installation guidance, training, spare parts, and ongoing technical support from specification through commissioning.
General Equipment Support
Are you a manufacturer or a trading company?
POLYC MACHINE is a direct manufacturer with 25 years of experience in wet grinding, dispersing and mixing equipment. Our 9,000 m2 factory in Wuxi, Jiangsu handles fabrication from cutting and welding to final assembly and testing, ensuring factory-direct pricing and full quality control.
What warranty do you offer?
We provide a 3-year warranty on complete machines from the bill of lading date, excluding wear parts. Beyond the warranty period, we offer lifetime technical support and spare parts supply. For quality issues caused by non-human factors within the warranty period, repairs and replacements are handled at no cost.
Do you support OEM or ODM?
Yes. We support OEM/ODM services including custom machine configuration, branding, voltage, paint color, and control systems. Multiple standard models are available, and we can design custom solutions for specialized applications.
How long can your machines last?
With proper maintenance, POLYC bead mills and dispersers typically serve for more than 10 years. Many customers have been running our machines for 15+ years without major issues. We use heavy-duty components and precision-machined parts to ensure long service life.
How do you control machine quality and precision?
Quality is built into every step. Our in-house fabrication line covers cutting, welding, rolling, polishing, assembling, testing, painting and packaging. An experienced engineering team continuously improves designs based on real-world customer feedback. We strictly control accuracy at each stage and never cut corners on materials or workmanship.
How competitive is your pricing?
As a direct manufacturer with in-house fabrication, we offer factory-direct pricing that is highly competitive globally. Vertical integration—from raw material processing to final assembly—allows us to control costs without compromising quality, delivering industrial-grade equipment at a lower total cost of ownership.
What applications is this equipment suitable for?
POLYC MACHINE configures industrial equipment for coatings, inks, adhesives, battery materials, ceramics, chemicals, pharmaceuticals, and other process-specific applications.
How do I select the right machine?
Share your material, viscosity, target capacity, process steps, and installation requirements. Our engineers will recommend a suitable configuration.
Can this equipment be customized?
Yes. POLYC MACHINE offers customized materials of construction, motors, controls, safety options, vessels, and integrated process-line configurations.
Do you offer material testing?
Yes. Material testing and process evaluation can be arranged to help confirm equipment selection before purchase.
Do you provide installation and training?
Yes. We provide installation guidance, commissioning support, operator training, spare parts, and lifetime technical assistance.
What is the typical delivery time?
Standard equipment commonly ships within 30 to 45 days. Custom or integrated systems may require 60 to 90 days depending on scope.
PROCESS SUPPORT
Need an answer for your material?
Share your material, capacity, and process target. Our engineers will recommend a suitable configuration.
Talk to an Engineer →