We never sell your data
Enquiry and contact information is used only to answer your request and support business.
LEGAL
Privacy Policy
Last updated: October 2026. How POLYC MACHINE collects, uses, and protects business information.
AT A GLANCE
Cookies & Google Analytics
GA4 and Tag Manager collect aggregated usage data; cookies can be controlled in your browser.
Your data rights
Under GDPR/CCPA you may access, correct, erase, or object to processing.
Encrypted transmission
Access controls and encrypted HTTPS transmission protect the business information you submit.
Defined retention
Enquiry data is kept only as long as necessary, then deleted or anonymized.
Fast direct contact
Email export@polyc.site - our team replies within 24 hours.
1. Information We Collect
We collect information you provide directly, including your name, work email, company name, industry, target capacity or batch size, and material or process requirements submitted through our enquiry (RFQ) forms, as well as messages sent by email or WhatsApp and any documents or samples you share. We also collect limited, aggregated technical data, such as browser or device type, pages viewed, and referring URLs, through cookies and analytics tools including Google Analytics 4 and Google Tag Manager.
2. How We Use Your Information
We use this information to respond to enquiries, prepare technical and commercial proposals and quotations, process orders, shipping and after-sales support, maintain business records, improve our website, products and services, and meet legal obligations. We do not sell your personal information.
3. Cookies and Analytics
Google Analytics 4 and Google Tag Manager use cookies to help us understand aggregated website usage and performance. You may restrict or block cookies through your browser settings; doing so may affect some website functions.
To opt out of Google Analytics, adjust your browser cookie settings or use Google's official Analytics opt-out add-on.
4. Legal Basis for Processing (EEA / UK)
Where applicable, we process information on the basis of consent, steps taken before or in performance of a contract, our legitimate business interests in responding to B2B enquiries and improving our operations, and compliance with legal obligations.
5. How We Share Information
We do not sell personal information. We share it only with trusted service providers that support our operations, such as logistics and shipping, communication, and analytics providers, under confidentiality obligations, or where required by law.
6. Data Retention
We retain business contact and enquiry information only for as long as necessary for the purposes described and for legitimate business and legal record-keeping, after which it is deleted or anonymized.
7. Your Data Protection Rights
Subject to applicable law, including the GDPR and CCPA, you may request access to, correction of, erasure of, or restriction of your personal information, object to or request portability of certain processing, and withdraw consent. You may also lodge a complaint with a data protection authority. To exercise these rights, contact export@polyc.site.
8. Data Security
We apply reasonable technical and organizational measures, including access controls and encrypted HTTPS transmission, to protect business information. No method of transmission or storage is completely secure.
9. International Data Transfers
Your information may be transferred to and processed in China and in other countries where we or our service providers operate. We take appropriate steps to protect information during such transfers.
10. Third-Party Links
Our website may link to third-party services such as WhatsApp or YouTube. We are not responsible for the privacy practices of those services and encourage you to review their policies.
11. Children's Privacy
This website is intended for business and professional users and is not directed to children. We do not knowingly collect information from children.
12. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with a revised date. For questions about how this policy interacts with our commercial terms, see the Terms of Use or our frequently asked questions.
13. Contact Us
For privacy questions or requests, contact Shanghai Polyc Technology Co., Ltd. (POLYC MACHINE), No.712, Block A, Greenland Supreme, 6167-6169, Oriental Meigu Avenue, Fengxian District, Shanghai, by email at export@polyc.site or phone at +86-136-9679-4730.
Frequently Asked Questions
Does POLYC MACHINE sell my personal information?
No. We do not sell personal information. Information you submit is shared only with trusted service providers that support our operations, such as logistics and shipping, communication, and analytics providers, under confidentiality obligations, or where required by law. See sections 2 and 5 above.
What information do you collect?
We collect the information you provide directly: your name, work email, company name, industry, target capacity or batch size, and material or process requirements submitted through our enquiry (RFQ) forms, as well as messages sent by email or WhatsApp and any documents or samples you share. We also collect limited, aggregated technical data such as browser or device type, pages viewed, and referring URLs, through cookies and analytics tools including Google Analytics 4 and Google Tag Manager. See section 1 above.
How do I exercise my data protection rights?
Subject to applicable law, including the GDPR and CCPA, you may request access to, correction of, erasure of, or restriction of your personal information, object to or request portability of certain processing, and withdraw consent. You may also lodge a complaint with a data protection authority. To exercise these rights, contact export@polyc.site. See section 7 above.
How long is my enquiry information retained?
We retain business contact and enquiry information only for as long as necessary for the purposes described in this policy and for legitimate business and legal record-keeping, after which it is deleted or anonymized. See section 6 above.
Does the website use cookies?
Yes. Google Analytics 4 and Google Tag Manager use cookies to help us understand aggregated website usage and performance. You may restrict or block cookies through your browser settings; doing so may affect some website functions. See section 3 above.
Related Information
Pages that explain in more detail how POLYC MACHINE handles enquiries, quotations, and equipment supply:
Terms of Use
Conditions governing use of this website, quotations and contracts, intellectual property, and the standard 3-year warranty and after-sales terms.
Product catalog
Bead mills, powder mixers, dispersers, reactors and complete production lines for wet grinding and powder processing.
Custom solutions
Turnkey lines and application-specific equipment configured to your material and process requirements.
Industries served
Coatings, inks, pharmaceuticals, food, fine chemicals and mineral processing applications.
Technical resources
Guides and reference material on wet grinding, dispersion and powder processing practice.
Contact & enquiry
Send your requirement to our engineering team and receive a reply within 24 hours.
PRIVACY SUPPORT
Have a privacy question or request?
Our team will help you access, update, or remove your business information.
Email [email protected] Contact page →